The Audio page lets you configure audio options for the device. You can access this page from the Configuration > Audio menu.

Note: After configuring the desired options, click Apply and then Continue to have your changes take effect.

AWI Client Audio Page

AWI Client Audio Page Parameters

ParameterDescription

Enable Audio

When enabled, configures audio support on the device.

Note: This property must be enabled on both the host and the client.

When disabled, the audio hardware is not available for the host operating system to enumerate.

Enable Local USB Audio Driver

This option locally terminates any USB audio devices that are attached to the zero client.

When enabled, the audio stream is moved out of the PCoIP USB data channel and into a PCoIP audio data channel that handles lost and out-of-sequence packets without retransmitting them. The audio data are also compressed, resulting in bandwidth savings and a much improved sound experience.

When this option is not enabled, USB audio devices are bridged to the host, and the audio stream is embedded in the PCoIP USB data channel as uncompressed audio data. This data channel retransmits lost and out-of-sequence packets, which can affect audio performance in adverse network conditions.

Note: For bi-directional audio support (e.g., microphone as well as playback), the Teradici Audio Driver must be installed on your VM and selected as the default playback device.

Important! If you are using a USB composite device that contains audio functionality but also has one or more functions that must be bridged (i.e., terminated remotely so the host OS can install the driver), the local USB audio driver cannot be used for the device.

Enable Dual Audio Output (Tera2 only)

When enabled, all VM audio is sent to both an external speaker and a USB headset (e.g., the inbound ringer audio for CounterPath Bria softphones).

Audio Input

The options in this section let you specify the preferred device to use for audio input (recording). They are available when Enable Local USB Audio Driver is selected.

Audio Device Type

This field applies when the Enable Local USB Audio Driver option is enabled and both an analog input device and a USB input device are connected to the zero client. Because only one audio device can be used at a time when devices are locally terminated, select the type of device you wish to use for audio recording:

  • Analog: The analog input device plugged into the analog input jack on the zero client will be used for audio recording.
  • USB: The USB input device attached to the zero client will be used for audio recording. If more than one is attached, the Audio Input options below let you specify the preferred one to use.

Preferred USB Device Vendor ID

This field is automatically populated with the USB device's vendor ID (VID) after you select the preferred audio input device in the Attached USB devices drop-down list and apply your changes. You can also manually enter the VID of the preferred attached USB device.

Note: This option does not apply to analog audio devices.

Preferred USB Device Product ID

This field is automatically populated with the USB device's product ID (PID) after you select the preferred audio input device in the Attached USB devices drop-down list and apply your changes. You can also manually enter the PID of the preferred attached USB device.

Note: This option does not apply to analog audio devices.

Attached USB devices

In the drop-down list, select the preferred USB device to use for audio input.

Note: This option does not apply to analog audio devices.

Audio Output

The options in this section let you specify the preferred device to use for audio output (playback). They are available when Enable Local USB Audio Driver is selected.

Audio Device Type

This field applies when the Enable Local USB Audio Driver option is enabled and both an analog output device and a USB output device are connected to the zero client. Because only one audio device can be used at a time when devices are locally terminated, select the type of device you wish to use for audio playback:

  • Analog: The analog output device plugged into the analog input jack on the zero client will be used for audio playback.
  • USB: The USB output device attached to the zero client will be used for audio playback. If more than one is attached, the Audio Output options below let you specify the preferred one to use.

Preferred USB Device Vendor ID

This field is automatically populated with the USB device's vendor ID (VID) after you select the preferred audio output device in the Attached USB devices drop-down list and apply your changes. You can also manually enter the VID of the preferred attached USB device.

Note: This option does not apply to analog audio devices.

Preferred USB Device Product ID

This field is automatically populated with the USB device's product ID (PID) after you select the preferred audio output device in the Attached USB devices drop-down list and apply your changes. You can also manually enter the PID of the preferred attached USB device.

Note: This option does not apply to analog audio devices.

Attached USB devices

In the drop-down list, select the preferred USB device to use for audio output.